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Improve account handling
- Boost agent productivity with the intuitive user interface.
- Improve first-call resolution with access to customer histories.
- Automatically identify and delete duplicate records.
- Simplify adding, changing, and managing contact information.
- Model one-to-many, many-to-one, and complex relationships to provide great service.
- Gain actionable insights.
Improve account handling with Microsoft CRM 4



