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Hosted MS Dynamics CRM 4.0 Customer Service Knowledge Base

Tap into proven expertise

Tap into proven expertise

  • Resolve common issues fast and avoid duplicated efforts by using the built-in Knowledge Base as a solutions repository.
  • Share staff expertise and easily publish, store, and access the Knowledge Base information.
  • Distribute Knowledge Base articles about best practices and solutions through the Web or automated e-mail response.

Harness your collective knowledge with MS CRM 4

hosted microsoft crm customer service knowledge base

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