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Email Continuity Features

Ensure that your employees have continuous access to email even during disaster and emergency situations.


  • Email continuity and disaster recovery delivered as a managed service with 30-day message storage.
  • Instream message capture for inbound and outbound e-mail; internal email captured through the journaling function of the primary email server.
  • Web-based access to message store and e-mail tools for end users and administrators.
  • Web-based interface allows for composing, reading, forwarding, restoring, and replying to email.
  • Ability to configure roles and access privileges; global and individual settings.
  • Event log to track and audit system activity.
  • Call tree lists for notifying staff in the event of an outage.
  • Message restoration after outage.
  • Global password reset for users in the event of an emergency.
  • Searchable message store; users can search message header; retrieve and restore searched messages.
  • Summary and drill-down e-mail traffic reports can be scheduled and delivered through e-mail.

Email is the most critical communications asset for organizations large and small. As such, email must remain available on a continuous basis and must be immune from downtime-inducing problems ranging from server crashes to natural disasters. Organizations should implement a backup email system that serves as an always-ready hot standby that can be employed during outages of the primary e-mail system. Making such a system available ensures that productivity, revenues, and corporate reputation are maintained.


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