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Why Outsource Exchange?
Outsourcing Exchange is the perfect answer for small to mid-size compainies that can't afford to have a skilled Microsoft Exchange Engineer on their IT staff. Business who outsource their Exchange solution enable their IT staff to work on tasks more closely aligned with core business goals. With Inbox Solutions you experience the added reliability, security and simplicity of an Outsourced Exchange Solution.
With Inbox Solutions' Microsoft Exchange 2007 hosting, the smallest companies can benefit from powerful business email and collaboration for as low as $10 per mailbox. Our 99.9% uptime guarantee and 24x7 world-class support from our Microsoft Certified staff makes Inbox Solutions Exchange server hosting a great choice for small companies that want big business IT.
Am I tied in to a long-term contract?
No, you can cancel your account at any time.
How do users access their email with InboxSolutions Hosted Exchange?
Users access their email in one or more of the following ways:
- With Outlook 2007 configured for Outlook Anywhere
- With a BlackBerry
- With a SmartPhone powered by Windows Mobile
- With an Apple iPhone
- With an Apple Mac using Entourage
- With a web browser
- With Mozilla Thunderbird or any other standards compliant email client
- With just about any SmartPhone...
Can i use shared calendars, contacts and public folders with InboxSolutions Exchange Hosting?
Yes, Hosted Exchange by InboxSolutions offers collaboration for all your users. You can schedule meetings and share calendars with everybody in your organization. All your team members can share a global contacts list as well as documents and other files via Exchange Public folders.
Does InboxSolutions Hosted Exchange run a dedicated server for each customer or is it shared?
InboxSolutions's Exchange Hosting runs in a shared environment. This is the most cost effective way for customers to take advantage of the features of Exchange 2007, while keeping costs to a minimum. However, we do offer dedicated Managed Exchange solutions. If you are interested in Managed Exchange, please inquire with an InboxSolutions sales representative.
Can I use my own domain name with your email hosting services?
Yes, all of our Exchange Hosting customers use their company's domain name as part of their email address (e.g., yourname@yourdomain.com). When you sign up for Exchange Hosting services, you can specify an existing domain or create a new one.
If I host email with you can I leave my website where it is?
Yes. We focus on Exchange Hosting as our core business. However we do host some of our customers websites. Others use a third party provider to host their websites. If you are interested in InboxSolutions hosting your website please contact an InboxSolutions sales representative.
Can I continue to use something other than Outlook as my email client?
Yes, you can use Thunderbird, Mac mail or any desktop email software. You can also check your email with any web browser via Exchange 2007 Outlook Web Access. Exchange 2007 uses industry-standard POP/IMAP/SMTP connections for sending and receiving email, which gives you the flexibility to use almost any popular email software application, if you don;t want to use Outlook.
However, Outlook 2007 is the recommend email client for Exchange 2007 and has many advanced capabilities that other email clients lack. InboxSolutions recommends Outlook 2007 but understands some are prefer and are more comfortable with other email clients.
Please visit the Email Software section of our support website to learn how to configure email clients.
Are there any refunds if I cancel within my prepayment term?
Yes. You can cancel anytime and receive a prorated refund for prepaid services you do not plan to use.
Can I migrate email data from my current email provider to you?
Yes, we have a team that specializes in data migrations and will work with you to make the transition as easy as possible.
Please visit the Data Migrations section of our support website to learn more about data migrations.
What are your customer service hours?
Our customer care team is available 24 x 7 x 365.
Please visit the Customer Care section of our support website to learn more about our customer care policy.
Do you offer wireless email services for non Windows Mobile Phones?
Yes, most mobile devices have the ability to check email through either a POP or IMAP connection, which we support. We also offer Outlook Mobile Access, which allows you to access your email through any wireless web browser.
Please visit the Wireless Email section of our website to learn more about our mobile email services.
Can I send bulk email to my customers through your system?
Yes, we do provide legitimate bulk email services. Please contact us at sales@inboxsolutions.com for further information.
